Frequently Asked Questions You must have JavaScript enabled to use this form. How can we help? TOPICS ABOUT ZELLE® ENROLLING WITH ZELLE® USING ZELLE® YOUR ZELLE® PROFILE Using Zelle® with a Small Business Disbursements with Zelle® Zelle® App Changes Using Zelle® Does Zelle® report how much money I receive to the IRS? Does Zelle® report how much money I receive to the IRS? How do I get started? How do I get started? How can I use Zelle®? How can I use Zelle®? What if my bank or credit union doesn't offer Zelle®? What if my bank or credit union doesn't offer Zelle®? I’m unsure about using Zelle® to pay someone I don’t know. What should I do? I’m unsure about using Zelle® to pay someone I don’t know. What should I do? Who can I send money to with Zelle®? Who can I send money to with Zelle®? What does the purple “Z” on my contacts mean? What does the purple “Z” on my contacts mean? Someone sent me money with Zelle®, how do I receive it? Someone sent me money with Zelle®, how do I receive it? How do I use a Zelle® QR code? How do I use a Zelle® QR code? What if the person I’m sending money to hasn’t enrolled with Zelle®? What if the person I’m sending money to hasn’t enrolled with Zelle®? Will the person I send money to be notified? Will the person I send money to be notified? Is there a limit to how much money I can send or receive? Is there a limit to how much money I can send or receive? I sent money to someone and they never received it. What should I do? I sent money to someone and they never received it. What should I do? I made a donation to the American Red Cross with Zelle®. How do I get a receipt? I made a donation to the American Red Cross with Zelle®. How do I get a receipt? Should I use Zelle® with my financial institution’s banking app or the Zelle® app? Should I use Zelle® with my financial institution’s banking app or the Zelle® app? I see an option to pay my rent with Zelle® on the Schedule My Rent website. Is this legitimate? I see an option to pay my rent with Zelle® on the Schedule My Rent website. Is this legitimate? How do I exercise my data privacy rights? How do I exercise my data privacy rights? Can I reverse a Zelle® payment? Can I reverse a Zelle® payment? Can I cancel a payment? Can I cancel a payment? I believe I’ve been a victim of an imposter scam. Who should I contact? I believe I’ve been a victim of an imposter scam. Who should I contact?