Use Zelle® with the Chase Mobile® app or chase.com
Did you know?
You can use Zelle® directly with Chase®. Beginning December 9, you’ll need to use Zelle® within your Chase Mobile® app or chase.com mobile app in order to send and receive money. You will no longer have access to the Zelle® app. But don’t worry, all of your contacts and history will be there waiting for you.
Enjoy the convenience of using Zelle® within your banking app rather than a separate app.
- Chase does not charge a fee to send or receive money with Zelle®
- Send money to almost anyone with a bank account in the U.S.
What you need to do
It’s easy – just start using Zelle® in your Chase Mobile® app or on chase.com! Simply login and choose “Send money with Zelle® ” in the side menu to get started on the mobile app. On chase.com, select “Pay bills and send money with Zelle®” in the “Pay & transfer” menu option. After December 9, you’ll no longer be able to use the Zelle® app and will be directed to the Chase Mobile® app to continue using Zelle®.
Related Questions
Why can’t I use the Zelle® app anymore?
The Zelle® app will soon only be available to users whose banks and credit unions do not offer Zelle® directly to their customers. Because Chase offers Zelle®, you can use it directly through your Chase Mobile® app or chase.com to send and receive money.
What should I do now so I can continue using Zelle®?
Just start using Zelle® in your Chase Mobile® app or on chase.com! Simply login and choose “Send money with Zelle® ” in the side menu to get started on the mobile app. On chase.com, select “Pay bills and send money with Zelle®” in the “Pay & transfer” menu option. And don’t worry, all of your contacts and payment history will be there waiting for you.
What happens if I don’t do anything?
After December 9, you’ll no longer be able to use the Zelle® app. To continue using Zelle®, you’ll need to use Zelle® through your Chase Mobile® app or chase.com
What happens to my pending payments?
There won’t be any changes. Pending payments you’ve sent to people you know and trust will not be impacted.
My friend’s bank offers Zelle®, but she can still use the Zelle® app. Why?
We’re phasing-in these changes. The Zelle® app will soon only be available to users whose banks and credit unions do not offer it directly to their customers through their banking app. If your friend’s bank offers it, but she can still use the Zelle® app today, she will likely receive a notice in the future saying that she may need to re-enroll with Zelle® through her financial institution.